Leak Stoppers Warranties

The Best Service, Guaranteed.

We believe the best roofing service needs to be backed by the best roofing warranties, that’s the Leak Stoppers difference!

We offer multiple warranty options to ensure that every customer has the best solution to fit their unique situation and budget.

See below for more information on what our warranty options include and if you have any questions, we’re always glad to help, just give us a call at 631-669-1570!

Warranty Packages:

Gold Package

  • Utilization of GAF certified crews provide the most cost-efficient GAF Certified 5 to 6-Part Lifetime Timberline roof system.
  • Insurance provided on every job (on request).
  • Presence of a Leak Stopper Certified Master Mechanic on every job to supervise the GAF crews.
  • Documentation of threats to the limited manufacturer warranty in order to identify potential improvements.
  • Certification of the job through the GAF contractor portal, purchasing the Systems Plus Warranty.
  • Repair of all non-system accessories as needed.

Warranty Details:

  • Limited Lifetime Product Warranty: Provides 50 years of full replacement, including labor & material costs. Transferrable.
  • A GAF 10-year Workmanship Warranty included.

What’s Covered:

  • All shingle and workmanship defects related to the 5-part Timberline system are covered by GAF for 10 years.
    How it works:

    • For the first 2 years, the certified contractor services the customer at their own cost.
    • From years 3-10, the certified contractor can bill the slush fund for work related to their own faulty workmanship.
  • Recommendations and additional detailed work to address non-roofing leak threats will be provided in addition to the 5-part system.
  • Any workmanship flaws not covered by GAF are picked up by the Leak Stopper Workmanship Warranty.

What’s Not Covered:

  • Wood rot from internal condensation (typically doesn’t show for 15+ years, unless severe).
  • Leaks from chimneys’ pointing (mortar), unless detailed in the work order.
  • Leaks from pre-existing skylights’ tops (flashing/ice/water shield included, but 3 out of 4 skylight leaks come from the units themselves).
  • Leaks from windows/siding above the roofing (leaks from wind-driven rains are not covered by GAF, but we inform customers if we see a threat).
  • Damage from excessive ice dam formation (resulting from poor attic/code violations):
    • Roof comes with ice/water shield; however, some homes’ attic/venting are so inadequate that ice overwhelms even the best roofer’s jobs – ICE ELIMINATION with LIMITATION IRRADICATION using thermal imaging is necessary.
  • Damage to roofing material resulting from poor INTAKE VENTING/moisture in attic.

Platinum Package (“Leak Stopper Gutter-to-Gutter System”)

  • Utilization of Leak Stopper Certified Mechanics (also GAF Certified) for durable Leak Stopper 6-15 Part Systems tailored to specific needs.
  • Includes custom tailored details to address non-roof items such as Chimneys, Skylights, Windows, Atriums, Low Slopes, Soffit Venting, etc…

Example Systems:

  • GAF 6-Part: Includes Weather Blocker Starter – For homes up to code (e.g. New Construction).
  • GAF 7-Part: Includes Cobra INTAKE Pro – For homes lacking vented soffits. (Intake venting at or below gutter)
  • Leak Stopper 15-Part (includes GAF 7-Part) with Leak Stopper Gutter-to-Gutter Warranty: Including various additional services like:
    • Bathroom/Range exhaust
    • Skylight TOP refurbishment/replacement
    • All new flashing with ice/water shield underlayment
    • Chimney/Wall (Brick) Re-pointing
    • Hot Dipped Nails
    • Windows’ (above roofing) inspection/repair
    • Atrium Re-glazing
    • TPO Low Slope Roof Installation

What’s Covered:

  • All shingle and workmanship defects related to the 6-8 part Timberline system are covered by GAF for 10 years.
  • Extended GUTTER TO GUTTER 12-Part 25-year Workmanship coverage from Leak Stoppers protects against faulty installation.
  • Material Warranty:
    • LIMITED Lifetime Product Warranty.
    • If your attic has no moisture issues, this product will last your lifetime and the LIMITED warranty will be honored.
    • If attic issues (code flaws, like in over 80% of Long Island homes) exist, the workmanship warranty will always be honored by Leak Stoppers. (The LIMITED GAF warranty has been subject to numerous class action lawsuits due to attic moisture issues.)
  • To avoid warranty (roof rot) issues, we recommend the Diamond Upgrade (see details further down on page).

What’s Not Covered:

  • Wood rot from internal condensation (typically doesn’t show for 15+ years, unless severe).
  • Damage from excessive ice dam formation (resulting from poor attic/code violations).

Example Scenario: 

  • Moist air escaping from a home through an attic resulting in condensation within the wooden structure components.

Diamond Package

  • Includes everything in the Platinum Package + utilization of thermal imaging for comprehensive leak prevention and correction, up to an 18-Part Leak Stopper Lifetime System.
  • Sub-zero attic thermal imaging within 1 year of roof completion to detect and correct any potential flaws in other tradesmen’s work.

Example Work:

  • Re-installing improper HVAC flanges
  • Applying duct mastic and duct tape
  • Adding insulation
  • Installing attic door tents
  • Capping or replacing leaking light fixtures
  • Applying spray foam to returns and fixtures
  • Installing air stops in chimney chases

What’s Covered:

  • Warranty is LIFETIME on workmanship and lifetime on the product.
  • Leak Stoppers provides protection from workmanship flaws for the life of the product.
  • GAF Systems Plus Material Warranty:
    • Provides a 50-year transferable non-prorated warranty.
    • Includes FULL material and labor costs to replace faulty material.
    • Provides GAF protection without limitations.
  • Once attics are corrected, the 80+% of homeowners who rot their roofs from under the deck will now have actual LIFETIME SYSTEMS instead of limited lifetime systems.
  • EVERYTHING IS COVERED unless an alteration to our work occurs (after we leave) that affects the limitation in the material warranty.

Repair Warranties

  • 5-year Workmanship Warranty:
    • If leaks re-occur or aesthetics are in question, we will provide all labor at no charge to correct our workmanship.
    • We will complete a leak repair for up to 5 years from the date of work completion.
  • 10-year Workmanship Warranty:
    • If leaks re-occur or aesthetics are in question, we will provide all labor at no charge to correct our workmanship.
    • We will complete a leak repair for up to 10 years from the date of completion.
  • 80% Odds of Success Leak Repair Attempt:
    • A guaranteed solution may be too costly and/or the need to attempt repair exists, but the repair is risky.
    • If 1 out of 5 customers in this group experiences leaks again, they can take us up on one courtesy call to troubleshoot or receive credit from the failed attempt toward our recommended and guaranteed solution.
  • 90% Odds of Success Leak Repair Attempt:
    • Similar to the 80% odds with a better likelihood of success.
  • Jobs with less than 80% Odds:
    • Not offered as the losses can create unhappy customers.
  • Predictive Leak Analytics:
    • We use Johnny Leaks’ 26 years of ownership/accountability experience combined with historical analytics data to determine a probability of success before repairs are attempted.

Have questions or interested to learn more? We’re ready to help!

Call Leak Stoppers today at 631-669-1570 or click here to use our easy online contact form and we’ll be more than happy to answer any questions you have to help ensure you find the absolute best solution for your situation!