Privacy Policy

Last Updated: April 28th, 2026

Leak Stoppers Inc. (“Leak Stoppers,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us via SMS, phone, or email, or use any of our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information that identifies or can be used to identify you, including:

  • Name
  • Phone number
  • Email address
  • Physical address
  • Service location details
  • Payment‑related information (processed through secure third‑party providers)

1.2 Communication Information

When you interact with us via SMS, phone, or email, we may collect:

  • Message content
  • Call logs and recordings (where permitted by law)
  • Time, date, and method of communication

1.3 Technical & Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device identifiers
  • Pages visited and time spent
  • Cookies and similar tracking technologies

1.4 Service Information

Details related to leak detection, repair services, scheduling, and customer support interactions.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Schedule appointments and deliver customer support
  • Communicate with you via SMS, phone, or email
  • Send service updates, confirmations, and reminders
  • Improve website performance and user experience
  • Process payments and manage billing
  • Comply with legal obligations

SMS Communications

By providing your phone number, you consent to receive SMS messages from Leak Stoppers Inc. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

3. How We Share Your Information

We typically do not share information, however, there are instances where we may be required to share your information with:

  • Service providers assisting with scheduling, communications, payment processing, or website operations
  • SMS gateway providers for sending and receiving text messages
  • Professional partners involved in delivering requested services
  • Legal authorities when required to comply with applicable laws or protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Improve website functionality
  • Analyze usage patterns
  • Personalize your experience

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access
  • Correction
  • Deletion
  • Opt‑out of marketing communications
  • Restriction of processing

To exercise these rights, contact us using the information below.

Opting Out of SMS

Reply STOP to unsubscribe from text messages. Reply HELP for assistance.

8. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Leak Stoppers Inc.

Email: info@leakstoppersinc.com

Phone: 631-669-1570

Address: 173 Inlet Dr. Lindenhurst, N.Y. 11757